Communicating with customers through various channels.
Providing Rate (Monthly / weekly / Spot) to all concerns.
Booking follow up, contacting shipper / buying house for booking (with all Proper information)
Providing required Dummy/Freight Certificate to shipper.
Responding Promptly to customer inquiries.
Ensure customer satisfaction and provide professional customer support.
Ensure follow up with vendor for custom status and shipping documents.
Providing clearance to Air Ops/ Sea Ops team for Planning mentioning booking no., agent detail, preferred carrier, selling rate, and estimated arrival time through mail only. sometime over phone for urgent consignments.
Ability to meet deadlines while maintaining a professional attitude.
Always Maintain a positive and professional attitude toward customers.
Perform all other duties as assigned.
Educational Requirements :
Minimum bachelor's degree
Experience Requirements :
At least 2 year(s)
Additional Requirements :
Age at most 35 years
Minimum 2 Years in Freight Forwarding Industry. We will only call candidates who has experience in Freight Forwarding Industry.
Smart and confident with a professional attitude.
Strong communication skills.
Strong computer skill.
We are looking for candidates who has Experience in Freight Forwarding Industry
Compensation & Other Benefits :
How to Apply
Hard Copy
Interested candidates can submit the completed application form through online or send resume along with a cover letter to bgd-hradmin@rainbowbd.com .
