The HR and Admin Manager is a high-functioning and detail-oriented position, responsible for overseeing a wide range of human resources and administrative functions to support a welcoming, inclusive, and equitable office culture. The position will serve as a point of contact for staffing issues, while proactively planning training and events to support the learning and development of the AEF staff. The position will also directly manage the administration and will be responsible for ensuring the successful functioning of the work environment. As an HR focal point, the position will support the office with onboarding, new staff orientation, staff recognition and celebrations, employee relations, and implementation of the office action plan. Additionally, the role will lead office initiatives for safety and security as well as diversity, equity, inclusion, and sense of belongingness. The position will contribute in maintaining the office positive work environment and in coordinating office-wide events and celebrations. The position will ensure that the facilities and internal operations are managed according to approved guidelines and procedures and will support the General Manager with a range of HR and operational tasks and responsibilities. This position will report to the General Manager of AEF with dotted lines to Executive Director of AEF, Director of Admin of AEF and President of Agami Inc. (USA).
Organization: Agami Education Foundation (AEF), Dhaka, Bangladesh
Job Location:Based in Dhaka (10% field visit)
Employment Category:Core staff
Occupational Groups:
Operations and Administrations
Human Resources
Financial Manual/ Policy
Equal Opportunity Employer: AEF is an equal opportunity employer and we value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Major Responsibilities (including but not limited to):
Human Resources (HR):
Collaborate closely with the General Manager on HR matters, including new hire setup, new hire orientation, onboarding, performance management, and training;
Under the direction of the General Manager and the AEF Executive Committee, support on matters of employee relations and career mobility;
Support staff in accessing the employee assistance program, and other wellness supports, ensuring all staff are aware of available resources;
Develop and implement HR strategies and initiatives aligned with the overall operational strategies;
Bridge management and employee relations by addressing demands, grievances, or other issues;
Support current and future operational needs through the development, engagement, motivation, and preservation of human capital;
Develop and monitor overall HR strategies, systems, tactics and procedures across the organization;
Nurture a positive working environment;
Oversee and manage a performance appraisal system that drives high performance;
Maintain pay plan and benefits program;
Ensure compliance with HR-related AEF policies and procedures and specific labor laws;
Train hiring managers on best practices for equitable hiring and recruitment;
Deliver new hire orientations on operational policies and procedures;
Ensure standardized systems for onboarding and training, including the development of standard operating processes, procedures, and protocols;
Coordinate an office-wide training plan and staff professional development opportunities in collaboration with the General Manager of AEF and managements of AEF and Agami Inc;
Implement AEF initiatives related to the AEF Duty of Care policy, Safeguarding policy, Sexual Harassment policy, Whistleblowing policy, HR manual, and its related contents in collaboration with the General Manager;
Coordinate with the President of Agami Inc. with all related HR and administrative issues in collaboration with the General Manager when necessary.
Safety & Security (S&S):
Serve as the office’s primary focal point for day-to-day S&S matters;
Responsible for the implementation and maintenance of all office S&S documentation.
Organize all-staff S&S meetings at the office and/or activity sites;
Organize a minimum of one emergency evacuation exercise at office and/or activity site per year and other appropriate trainings as per the security risk assessment findings;
Coordinate immediate incident management including filing police reports as appropriate;
Build and maintain strong relationships with other S&S actors and stakeholders, including but not limited to community organizations and partners, authorities, security and rescue services, and property owners.
Educational Requirements :
Master of Business Administration (MBA) in Human Resource Management, Public Administration, or other related fields;
Experience Requirements :
At least 5 year(s)
Additional Requirements :
At least five years of related professional experience; preferably with education-related services and in a non-profit or social service environment;
Experience supervising staff is a plus;
Self-motivated and self-directed with strong attention to details;
Demonstrated ability to work with deadlines and lead multiple priorities in a fast-paced environment;
Good interpersonal communication skills and ability to effectively work in a multi-cultural work environment;
Fluency in English & Bangla is a must – written and verbal communication;
Ability to present to and communicate with groups and managements in a professional manner.
Additional Information:
An applicant should be a Bangladeshi passport holder or legally entitled to work in Bangladesh;
All necessary background checks as per the AEF pre-Appointment Screening Policy will need to be completed successfully prior to signing the final appointment letter. Complete applications received within the deadline, electronically only through the AEF email address given above will be accepted. Only shortlisted candidates will be called for the final interview. No TA/DA will be provided.
Compensation & Other Benefits :
WORKING ENVIRONMENT: A combination of the standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above-outlined responsibilities;
May require occasional weekend and/or evening work – outside regular work days & hours.